Boat Rentals, Ethonal Free Fuel, Golf Cart Rentals

thunder bayou

Cancellation Policy

One persons perfect day on the water may be too hot for somebody else and too cold for the next person.  As a rental company, last minute cancellations are very costly.  At the same time, we understand that things come up and we don’t feel it is right for you to loose your entire rental fee if you have to reschedule.

Our Cancellation policy is simple and strict, but fair.

Cancellation or no-show on the date of the reservation will result in the customer being charged full rental fee.  No credit will be given for future rentals.

* We do not allow cancellations for less than ideal weather.  If the weather is bad due to high winds, lightning or very heavy rain we will call you to cancel.    

* We reserve the right to cancel any rental at any time due to extreme conditions deemed unsafe.

* We DO NOT give refunds, rather we will credit your account for use another time.  Credit must be used within six weeks.

* Cancellation less than 72 hours before rental will result in loss of deposit.  Cancellations between 72 hours and one week will result in a 50% refund of deposit. 

Diversion Resources, LLC reserves the right to cancel boat rentals due to inclement weather conditions. Any weather conditions that Diversion Resources, LLC considers dangerous to boating safety, will be grounds for cancellation. In the event that reservations are cancelled due to weather, the customer will not be charged for the rental.  A refund will be issued if paid in advance.  Deposit will be held and can be used for your next boat rental within six weeks.